Configuring Advanced Authentication

Configuring Advanced Authentication

Method

One method to use as your Multi-factor Authentication (MFA) is a smart phone authenticator app like Google Authenticator for a  Time-Based One Time Passwords (SMS). The following instructions guide you through this process. Please contact the Technology Help Desk at 231-995-3020 or via chat at nmc.edu/help during regular business hours if you are having any difficulty with your SMS password.

Installation

Before you can connect to NMC’s VPN service or NMC Services, you’ll need to update your current phone number into the phone system. This will need to be a smartphone and not a landline.

Students can go to Self-Service Personal Information or go to MyNMC > Self-Service Main Menu > Personal Information > Personal Information > Phone Number > “Cell” Phone)

• If your Cell Number is correct, you are set.
• If your Cell Number is not correct, please click the pencil under Cell > enter your number in the suggested format > click Update.

If you do not have a Cell Number listed, please click the + Add New, and select Phone Type of Cell, then enter the number in the suggested format, then click Update.

Configuration

Once the current phone number for your smartphone has been configured, there will be a second step for authenticating your account. You will enter your NMC ID and Password and select Next, and then it will bring you to the authentication SMS OTP. Check your smartphone for the notification. Enter the one time password and select Next.

 

Configuring your Smartphone

 

 

Important — Please Read!

 If you need to continue on and configure VPN access, the directions for configuring VPN access are here.

However, if you are encountering issues that are not addressed in this document, please feel free to submit a helpdesk ticket, reach out the Technology Helpdesk at 231-995-3020, or chat with them at nmc.edu/help.