The Osterlin Library provides
reference assistance to all members of the NMC community and, to a lesser
extent, to all community readers. Our reference staff are here to guide
students, faculty, and staff at point of need to resources that accelerate
the process of identifying and retrieving information for research, study,
or personal use.
What do Reference staff
do?
Identify and use electronic and print reference tools
Formulate research strategies
Locate research material worldwide
Answer specific informational questions
How
do I contact the reference staff?
In person
service is offered according to fixed schedules.
By e-mail. (library@mbx.nmc.edu)
Responses will usually be sent by the end of the next business
day (Monday-Friday), but inquiries regarding special collections
or unique materials may take longer.
By letter. Responses will usually be sent within a week of receipt.
Developing Research
Skills
Reference Assistance includes an element of teaching that empowers readers
to become increasingly independent users of information resources. Whenever
possible, reference staff will take the opportunity to help NMC students
and faculty refine their inquiries, understand the range of available
tools for answering questions, and select appropriate resources.
Related Services
Reference services are complemented by library information literacy instruction
sessions, which provide orientation tours, regularly scheduled workshops
on specific tools and topics, printed pathfinders, and course-related
sessions.